Delivery Information

At Assistive Digital Pty Ltd, we are committed to providing you with a seamless and efficient delivery experience for our products. Please read our delivery policy to understand our delivery timelines for stocked and out-of-stock items, taking into account order size, factory stock delays, and regional variations.

Stocked Items:

For items that are currently in stock, we aim to deliver your order within 7 days of shipment. This delivery timeline may vary depending on factors such as order size and potential factory stock delays. If your order is affected by such delays, you will be informed at the time of placing your order.

 

Out-of-Stock Items:

For items that are out of stock, our delivery timeline extends to a maximum of 28 days. Like stocked items, this timeline may vary based on the size of your order and any potential factory stock delays. We will inform you of any delays at the time of order placement.

 

Shipment and Tracking:

All shipments from Assistive Digital are tracked to provide you with real-time information on the status and location of your order. We take pride in offering transparency and peace of mind throughout the delivery process.

Australian Deliveries:

For deliveries within Australia, we maintain a 7-day delivery policy from the date of shipment. However, please note that regional locations may have extended delivery times, which will be communicated to you at the time of your order.

 

International Deliveries:

For international deliveries, your order will be shipped via an air service with a maximum transit period of 14 days to major destinations. Similar to Australian deliveries, this timeline may vary based on regional factors. Any extended delivery times for international orders will also be advised at the time of your order.

Bulk Orders:

Bulk orders may require additional time for processing and delivery. The exact delivery timeline for bulk orders will be communicated to you at the time of your order placement.

Assistive Digital Pty Ltd is dedicated to ensuring that your order is delivered in a timely and efficient manner, and we appreciate your understanding of potential variations in delivery times based on order specifics and geographical locations.

For any inquiries or further clarification regarding our delivery policy, please do not hesitate to contact our customer support team, who will be happy to assist you. Your satisfaction is our priority, and we are committed to delivering quality products to you in a convenient and reliable manner.